Returns & Exchanges
At Turms Intelligent Apparel, we stand by our high-performance technology; if you are not completely satisfied with your purchase, you can return or exchange items within 15 days of delivery.
Initiate Request
Visit our online returns portal and enter your order ID and registered email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the apparel is unworn, unwashed, and retains all original 'intelligent fabric' tags and packaging for a successful validation.
Reverse Pickup
Once approved, we will arrange a free doorstep pickup through our logistics partner within 24-48 hours at your convenience.
Refund Processing
After our warehouse team verifies the product's condition, your refund or exchange item will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing